Run your trade business from one place.
NovakOS is a Canadian field service management platform for trades businesses. Scheduling, dispatch, customers, jobs, quotes, invoices, payments, field forms and time tracking — office and field working from the same information.
Furnace no-heat call
8:00 – 10:00
Filter + coil service
10:00 – 14:00
Capacitor swap
14:00 – 15:00
Commercial boiler install — full day
8:00 – 16:00
Heat pump maintenance
8:00 – 10:00
Van clean and inventory check
10:00 – 12:00
HRV maintenance
13:30 – 15:30
Built in Canada for the trades.
- HVAC
- Plumbing
- Electrical
- Construction
- Roofing
- Field service
Office
Everything your office needs
Book the work, keep the records straight and know where the money is — without stitching four systems together.
Scheduling & Dispatch
Assign work, manage schedules, coordinate technicians and keep the office aware of what's happening in the field.
Customers & Jobs
Keep customer information, job history, equipment, notes and records organized in one place.
Quotes & Sales
Build professional quotes, capture digital approvals and preserve exactly what the customer agreed to.
Invoices & Payments
Issue invoices, track outstanding balances and collect customer payments.
Field
Built for technicians in the field
Technicians open their assigned work, see the customer and job details, complete the job form, take photos, attach documents, track their time, capture a signature and close out — from the site, on a phone or tablet.
The NovakOS mobile experience is currently being completed and tested for field use, including offline workflows for technicians. It is not yet published to the App Store or Google Play.
Furnace no-heat call
Today · 8:00 – 10:30 · On site
How it fits together
One connected path from the first call to the last payment
NovakOS is designed so these steps stay attached to each other instead of being spread across paperwork, group chats and separate systems.
- Customer
- Job
- Dispatch
- Work
- Quote
- Invoice
- Payment
The quote a technician built on site becomes the job, the job produces the record, the record produces the invoice, and the payment lands back on the same customer file.
Documentation
A real record of the work performed
Job forms capture what was checked, measured and replaced. Completed forms become PDFs you can send to the customer, with signatures and photos attached.
Job forms & templates
Reusable form templates with sections and question types, completed on site.
Completed-form PDFs
Branded job reports with the answers, signatures and photos embedded.
Photos & documents
Site photos organized by category, plus documents attached to the job.
Equipment & service history
Equipment records and past visits stay attached to the customer.
| High-efficiency furnace — 60,000 BTU | ×1 | $4,280.00 |
| Installation labour | ×6 | $810.00 |
| Venting kit & materials | ×1 | $265.00 |
| Total (CAD) | $5,355.00 | |
Customers
Keep customers in the loop
NovakOS communicates with customers over the channels your company already uses — email and SMS — with consent handled properly.
Reminders & confirmations
Day-before appointment reminders and customer confirmations for scheduled visits.
On-my-way notifications
Let the customer know when a technician has been dispatched and is on the way.
Quote & invoice delivery
Send quotes for digital approval and invoices for payment, and track what was sent.
Payments
Secure customer payments powered by Stripe
Customers can pay an invoice by card through a payment page. Card processing is performed by Stripe — NovakOS does not store raw card numbers — and the result is recorded against the invoice.
Card payments
Pay in full or against a balance, from the customer's own device.
Balances & history
Refund support and a clear payment history on every invoice.
- Invoiced
- $5,355.00
- Paid (card)
- $2,500.00
- Balance due
- $2,855.00
Owners & managers
More than a Scheduling Board
The information your crews enter during the day is what your reporting is built from — no separate month-end reconstruction.
Time & overtime
Technician time records, pay periods, overtime rules, paid leave and on-call pay.
Sales & revenue
Sold work by technician, invoiced totals and collected revenue by period.
Accounts receivable
See what is still outstanding, by customer and by age.
Payroll reporting and exports are produced for whoever runs your payroll. NovakOS does not calculate or remit payroll taxes.
Current stage
Preparing for our first production rollout
The NovakOS desktop and web platform is nearing completion, while we finish and thoroughly test the mobile experience for technicians in the field.
We're currently connecting with Canadian trades companies interested in learning more, seeing NovakOS as development progresses, and potentially participating in early real-world testing in the coming months.
- We're not asking you to switch systems today.
- This is early relationship building — no commitment, no cost.
- Demonstrations and testing happen when the platform is ready for them.
- You can register your interest now and we'll keep you updated.
Interested in NovakOS?
We're currently speaking with Canadian trades companies interested in seeing NovakOS when it's ready for real-world use.